Problems Identified
Payment methods (i.e., credit/debit cards) may be stored in a different location (i.e., app) from cash account(s).
Payment methods are stored in an app without payment functionality.
Online vendors may accept only a limited range of payment methods.
Online payments or fund transfers may be insecure, resulting in exposed account information.
Payments or fund transfers may incur delays without proper protocols (inefficient).
Solution Ideas
Store a variety of payment options, including traditional bank cards and non-traditional assets like cryptocurrency and transit passes
In addition to storing a range of digital payment assets, also facilitate transactions using both traditional and non-traditional forms of payment
Create an intuitive and secure protocol to ensure safety of valuable information for all users
Problem Statement
“Users need a way to reliably make digital payments and transfer funds using a variety of methods because users report frustration with functional limitations of their currently preferred digital wallet apps. We will know this to be true when we see at least 50% retention of new users who download the new app”